Your purchase will be shipped out from our warehouse within 3-5 business
While our system communicates with FedEx and calculates a shipping rate based on what they give us, there are times when the amount quoted, and the amount they charged us is different, in which case we would contact you the
Any orders over $200 USD going into the USA are subject to a $75 brokerage fee. This is not a fee we make money
Quotes on shipping for Orders over 150 lbs
At this time we cannot quote you a shipping rate on any product over 150 lbs on the shopping cart. All orders over 150 lbs need to be custom quoted. This is because the quoting system on the shopping cart uses parcel shipping rates from FedEx as most of our orders are under 150 lbs and this is the best rate for shipments of that weight. All orders over 150lbs we quote using freight rates either through FedEx for shipments in the USA or freight companies like Kindersley Transport for shipments across Canada. Please contact us for a shipping quote request for all orders over 150 lbs.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
How we use collected information
Customize My Container collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emailsThe email address Users
providefor order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage
Sensitive and private data exchange between the Site and its Users happens over
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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